As AI is increasingly applied to knowledge work, a significant shift will likely take place in the workplace, affecting many jobs in the Western middle class. Contrary to recent dire predictions about AI’s effect on employment, our survey suggests cautious optimism. Most respondents, for example, do not expect that AI will lead to a reduction of jobs at their organization within the next five years. Nearly 70% also said they are not fearful that AI will automate their own jobs. By a similar margin, respondents hope that AI will take over some of their presumably boring and unpleasant current tasks. However, respondents overwhelmingly agree that AI will both require employees to learn new skills within the next five years and augment their existing skills. (See Figure 12.) Taken together, these portend adjustment, not annihilation. “Even with rapid advances,” says Erik Brynjolfsson, Schussel Family Professor at the MIT Sloan School of Management, “AI won’t be able to replace most jobs anytime soon. But in almost every industry, people using AI are starting to replace people who don’t use AI, and that trend will only accelerate.”
Chosen excerpts by Job Market Monitor. Read the whole story at Reshaping Business With Artificial Intelligence
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