Report

Global views on AI and Job Automation – Mixed survey finds

As artificial intelligence (AI) plays a growing role in the everyday lives of people around the world, views on AI’s impact on society are mixed across 20 global publics, according to a recent Pew Research Center survey.

A median of about half (53%) say the development of artificial intelligence, or the use of computer systems designed to imitate human behaviors, has been a good thing for society, while 33% say it has been a bad thing.

Opinions are also divided on another major technological development: using robots to automate many jobs humans have done in the past. A median of 48% say job automation has been a good thing, while 42% say it’s had a negative impact on society.

The survey – conducted in late 2019 and early 2020 in 20 places across Europe, the Asia-Pacific region, and in the United States, Canada, Brazil and Russia – comes as automation has remade workplaces around the world and AI increasingly powers things from social media algorithms to technology in cars and everyday appliances.

Views of AI are generally positive among the Asian publics surveyed: About two-thirds or more in Singapore (72%), South Korea (69%), India (67%), Taiwan (66%) and Japan (65%) say AI has been a good thing for society. Many places in Asia have emerged as world leaders in AI.

 

Chosen excerpts by Job Market Monitor. Read the whole story @ Are AI and job automation good for society? Globally, views are mixed | Pew Research Center

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