Public Employment services (PES) are constantly seeking innovative ways to deliver more effectively to young clients. However, it is often a challenge to find the best means to reach young jobseekers, particularly those most in need of their services.
Many young jobseekers might not be aware of the support that is available to them, and face a harder time in finding a job. Others become discouraged during the transition between school and employment, and might withdraw from the job search and services offered in their country.
It is crucial that young people feel they can rely on employment services providers to conduct an informed, organized, and more effective job search — whether they are: just graduating from high school, university or a technical school; in transition between early jobs; or returning to work after family obligations. This can
be achieved by making conventional employment services more accessible, including through online tools, social media platforms, and related activities that are modified or directed to serve young people particularly.
The challenge of reaching out to them cannot be addressed by the PES alone. Multi-channelled approaches with the involvement of various partners and the young people themselves have shown positive results .
Table 1 reviews the core employment services, emphasizing whether youth-friendly adaptations are needed in the delivery of these services. In most cases, only minor tweaks are necessary, with the exception of multiservice interventions and active labour market programmes in which youth-specific models are particularly
important to ensure development of core work skills. For low-income developing countries, resources for employment services are often scarce; in such cases, it is more effective to improve the core services and quality of job listings and pilot a strong youth employment programme, than to attempt to modify core employment services that have not yet reached a strong operational level.