Since Packhouse Meats restaurant in Newport, Kentucky opened in January, its had signs posting everywhere making clear that tips are not part of the transaction process. The credit card slips dont even leave a line for tips. You might think this would screw servers over…except Packhouses owner, Bob Conway, actually did it in order to protect servers:
“Ive heard the horror stories – $3 left on a $100 tab,” he said. “How much a server makes has nothing to do with how hard they work. Servers had quit because they couldnt make ends meet.”
I feel that so goddamn hard. Every server whos done the job for any extended period of time has at least one story like that — I had a family run my ass ragged for two hours at Applebees and leave $5 on a $125 for no discernible reason other than simple fuckery.
The trick to what Conway is doing, however, is that it isnt a simple hourly: servers get paid either $10/hour OR 20% of their food sales, whichever is higher. Unsurprisingly to anyone whos ever worked as a server, Conway reports that its almost always the over for servers.
Chosen excerpts by Job Market Monitor. Read the whole story at Kentucky Restaurant Utilizes Interesting Alternative to Tipping.
Most of the tests described below were conducted in casual, mid-scale to downscale dining establishments, simply because it’s harder to get permission to run experiments in higher-end restaurants. If you work in a fine dining atmosphere, use your own common sense to see what is appropriate to try in your workplace. If you’re not a … Continue reading