Andrew Pate speaks to Ian Peters, Managing Director of British Gas and Mike Jeram from UNISON.
British Gas is planning to close a call centre at the end of the year with the loss of 550 jobs.
Union leaders said the closure of the site in Southampton would be a “blow” to the workers as well as the local economy.
The company said: “British Gas recognises that household budgets are stretched, customers are looking for maximum value for money, and to deal with us increasingly through digital channels. If we are going to remain competitive and offer the best prices for our customers, we need to reduce our costs.
“We have therefore reviewed resource levels in our energy business, and are now proposing to close our Southampton contact centre at the end of 2012 leading to a reduction of 550 roles.
Read more @ 550 Southampton jobs to go | Meridian – ITV News.
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