Poverty and the all-consuming fretting that comes with it require so much mental energy that the poor have little brain power left to devote to other areas of life, according to the findings of an international study published on Thursday. The mental strain could be costing poor people up to 13 IQ (intelligence quotient) points … Continue reading
Emotional intelligence is essential for customer-facing roles and employers are increasingly seeking candidates who show such skills. This is particularly true for roles that will involve working in a team, which covers the majority of graduate jobs. Emotional intelligence is all about understanding what might be going through someone else’s head, without them having to … Continue reading